Industry: Facilities Management, Central Government, Local Government, Retail, Leisure, Logistics, Manufacturing, Social Housing, Defence
Services: Strategy Consulting, Benchmarking, Proposal Assessment, People Assessment, Training, Sales Process, Bid Governance.
Europe’s leading Energy and FM services PROVIDER. Its range of services include security, catering, cleaning, landscape management as well as heating and ventilation, fluid management and power.
Due to acquisition of multiple businesses, the business development, estimating and solutions teams inherited multiple commercial toolkits and estimating bid models. The board felt the immediate need to integrate commercial team to position one solution to the target market.
We supported Group Sales Director in restructuring central business development team to decentralise business development teams. Our lead consultant, Baskar briefly led the central estimating and solutions team, set the vision, conducted skills mapping and rolled out commercial training. He then restructured central estimating team, sales operations, bid production team and created new knowledge and solutions function.
He also reviewed governance and project reviews, amended key bidding metrics, analysed past 5-year performance and compared it with relevant competitors. He then did a strategic planning exercise to demonstrate how to maximise growth with a set BD budget.
Our team reviewed the pipeline, worked closely with the divisional management teams, allocated bid resources. Working closely with corporate director, Baskar also set up innovation incubator for the service business.