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What is the Average Value & Duration of the FM Contracts in the UK?

The UK facilities Management comprises of a wide range of players that offer services across various sectors and the key players offer services utilizing their size & scale. So, the average contract value and duration is varied based on the sector, service provided and the type of sector. Overall, FM providers have secured various contracts with an average total contract value TCV of ~£10.9Mn and an average contract duration of 3.9 years.

Crown Commercial Service (CCS)

Crown Commercial Service is the Cabinet Office Executive Agency responsible for policy making, advice and delivering direct procurement services to government departments. As of 2019-20, CCS has ~771 employees working across 5 locations including Liverpool, Norwich, Newport, Leeds &London.

The agency supports over 18,000 customer organisations procure products and services from more than 5,000 suppliers. The Key responsibilities are managing the procurement of common good an services, increasing savings for the taxpayer by centralising buying requirements for common good& servcies and leading on procurement policry on behalf of UK government.

UK Facilities Management landscape by Service – Pest Control Services

Pest infestations can cause an array of problems from the obvious health & safety implications to loss of stock, risking the reputation of your business. Pest Control Services involve range of measures for regular inspection, treatment & control of rodents, crawling & flying insects & pest bird species.From small domestic work to large offices and premises in the city centre’s, the pest control companies minimize the threat of pest infestations by both preventative & responsive strategies.

The total Pest Control Services FM market in the UK is estimated at ~£2.1 Bn in terms of Total Contract Value, accounting for 1.8% of the total UK FM Market.

UK Facilities Management landscape by Service – Reception Services

Reception Services involves welcoming an organization’s visitors, providing information & guidance, maintaining overall security and handling minor office tasks & also offer technology-enabled solutions including virtual front-of-house and help desk services.

Various FM providers offer bespoke, sophisticated concierge-style services that reflects the environment expected by the client’s community.

The total Reception Services FM market in the UK is estimated at ~£5.3 Bn in terms of Total Contract Value (TCV), accounting for 4.5% of the total UK FM Market

UK Facilities Management landscape by Sector – Retail

UK retail sector is the single largest private sector in UK, with 1 in 10 people working in retail. The national wide lockdowns last year resulted in majority of physical shops being shut for number of weeks, impacting physical retail sales and few of the trends emerged during those times are digitisation- such as e-commerce services and shift towards sustainability.

The Retail sector spends circa ~£4.6Bn, in which Soft FM acounts of services contracted with TCV of ~£2.5Bn (54%), followed by Hard FM with ~£1.2Bn (25.1%) and Integrated FM with ~£0.4Bn (9.3%) according to database value of Dec 2020.
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UK Facilities Management landscape by Sector – Health Care

NHS is one of a kind sector that covers the entire population in UK. Due to the rising needs of Health care services, agile project management approaches have been adopted to meet the demanding health care needs.These demands resulted in preferring Private Health Care over NHS due to the rise in waiting lists, rise in technology like online consultation &decline in PMI.

The Health care sector spends circa ~£6.1Bn , in which soft FM accounts for the highest proportion of services
contracted with TCV of ~£2.4Bn (38.7%) , followed by Integrated FM with ~£2.1Bn (34.2%) and Hard FM with ~£1.2Bn (19.5%)

UK Facilities Management landscape – Leisure Sector

In UK, the Leisure sector comprises of companies that are into betting & gambling, culture & heritage and leisure & entertainment.

According to a Community Leisure UK (CLUK) report August 2020, over 22,000 jobs are at risk across the UK’s public leisure sector due to COVID-19 outbreak.

The Leisure sector spends circa ~£5.9Bn, in which Soft FM accounts of services contracted with TCV of ~£4.9Bn (82.2%), followed by Integrated FM with ~£444Mn (7.5%) and Hard FM with ~£198Mn (3.3%)

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