How has your market opportunity evolved in today’s COVID 19 , and how has your organisation reacted? Here is my warning as a friend – If you cannot rank accounts from best to worst on revenue potential and propensity to buy, you will not just risk of missing your number – but a much bigger …
Prioritise, segment accounts and refresh your FM market position with data or die! Read More »
When it comes to business, familiarity works in a simple way. Do you know where your FM revenue is going to come into the COVID environment? We quietly published our report on the UK FM market overview in the covid19 environment. Click here to view report This is not a qualitative report, this is based on …
Security & Home Affairs Sector Court modernisation – The Government will invest £102 million to modernise the court estate in England and Wales. This will include £55 million for essential court maintenance, £37 million for technology to fast-track the digitalisation of the courts, and £10 million for local regeneration projects outside London and the South …
Key Points As part of today’s Summer Economic Update the Chancellor has made the following announcements. The full Plan for Jobs can be found here: Click Here House of Commons Library background briefing: Click Here Employment Introduction of Job Retention Bonus. £1,000 paid for each employee who returns from furlough and employed continuously through …
Measuring is the only way to create sustainable business success. Sadly, most business leaders only measure the key performance indicators, or KPIs, such as Sales, Profits or Cash. There is no question that KPIs are powerful tools; however, KPIs are an autopsy… they tell you what has happened after the fact and are not predictive about …
Crisis Leadership Volume 6 – KPIs vs. Critical Drivers Read More »
My experience is that when our sales are stagnant or our growth is lumpy, there is often a disconnect between what we believe our customers think is important and what our customers actually think is important. Our customers are the exclusive decision makers on the definition of “success”. They do not care what you want …
Crisis Leadership Volume 5 – Success Proposition Read More »
When profits are low and cash flow is weak, we typically attempt to turbo-charge our sales by doing the same thing, only louder. While putting your sales and marketing activities on steroids is always exciting, a wise business leader has many additional levers to amp profits and cash flow. Sometimes the problem requires a more …
Crisis Leadership Volume 4 – Correcting your business model Read More »
We heard the news of Mitie take over of Interserve support services last week. The combined entity will be the largest facilities management business in the UK with £3.5 billion in revenue, 80000 employees, 17% market share, and 500+ public and private sector contracts. With Mitie doubling its offer price from last year, its clearly …
Below is the latest Thinking Time article, Owner vs. Operator. This is the second in my 13-part series for you. I hope you are taking the time to actually sit down and do the work on these questions. I know for me, I am always amazed at the quality of my thinking when I shut everything off …
Crisis Leadership – Volume 3 – Owner Vs Leader Lead from the front Read More »
All my industry friends know that I am a firm believer in Thinking Time. I know how important it is to step back and think about ideas and questions which might not normally hit your radar screen in the day to day running of your business. I have prepared 13-week thinking insights for you. Print …
Crisis Leadership – Volume 2 – Leadership Vs Management Read More »
