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UK Facilities Management landscape by Sector – Retail

Baskar Sundaram

UK retail sector is the single largest private sector in UK, with 1 in 10 people working in retail. The national wide lockdowns last year resulted in majority of physical shops being shut for number of weeks, impacting physical retail sales and few of the trends emerged during those times are digitisation- such as e-commerce services and shift towards sustainability.

The Retail sector spends circa ~£4.6Bn, in which Soft FM acounts of services contracted with TCV of ~£2.5Bn (54%), followed by Hard FM with ~£1.2Bn (25.1%) and Integrated FM with ~£0.4Bn (9.3%) according to database value of Dec 2020.
To know the Market Share, Key providers, key customers and their competitive landscape.
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Transaction Management – FM players seeking foothold

Do you know that Transaction Management Companies is on the top end of the FM value chain and with future of Workplace dilemma may companies are relying on these providers to help shape their real estate and workplace portfolio.

One of the main reason buyers take them on- board is cost savings. By hiring these providers, Clients save on lease costs, floor space, Op. Ex and setting up cost on management office. Also covid19 has demonstrated,  integration of FM and TM will improve performance and efficiency, i.e Real estate transaction management is one area where synergy with FM can be harnessed extensively and lead to profitable portfolio expansion for FM players. Interestingly, transaction management services also enables FM providers to tap into double digit profitability.

To know the Key Transaction Management Advisory Deals in the UK, Key players and their competitive landscape.

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What is the Average Value & Duration of the FM Contracts in the UK?

The UK facilities Management comprises of a wide range of players that offer services across various sectors and the key players offer services utilizing their size & scale. So, the average contract value and duration is varied based on the sector, service provided and the type of sector. Overall, FM providers have secured various contracts with an average total contract value TCV of ~£10.9Mn and an average contract duration of 3.9 years.

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