Cleaning Services Market – Overview, FM Market in UK, Outsourced FM Market by Type and Service, Impact & Opportunities due to COVID-19 and Digitization in Cleaning

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Updated 21st May 2021

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Executive Summary

The cleaning industry is one of the top ten largest UK industries for employment, with ~£60 Bn to the economy in 2019. What’s the role of digitization in cleaning business? How client expectations have evolved over the years? How UK public sector FM landscape is changing? What is the share of outsourced FM market by sector and service?

Coronavirus pandemic has impacted cleaning business in UK with closed buildings putting cleaners at the risk of redundancy, while open sites requiring higher hygiene standards and specialized sanitization services. Which sector will fare well in 2020 as compared to others due to COVID-19? Which cleaning opportunities might be created due to COVID-19? 

Key competitors in the market include Mitie, Sodexo, ISS, OCS Group, Churchill Group and Facilicom.

Key Highlights:

The report includes overview of cleaning services market in UK, FM service provider landscape, impact of COVID-19 and opportunities arise thereof, buyer approaches to current contracts and planned procurements, Outsourced FM Market in UK and deal volume by type of FM over next four years and digital trends in cleaning industry. Some of the key highlights of report are:

  • Overview of Cleaning Services Market in UK
  • Categorisation of players by services in FM Market
  • Overview of outsourced FM Market in UK: Split by Service & Sector, Share of key players
  • Deal volume by type of FM over next four years
  • Type of approach in different markets of public sector FM 
  • Digital transformation in cleaning companies in UK
  • Outsourced FM opportunities 
  • Impact and opportunities due to COVID-19 on cleaning services market in UK
  • Advice for cleaning suppliers navigating Covid-19

Table of Contents:

  • UK Market Snapshot
  • Overview of cleaning services market
  • Impact of COVID-19 and market segmentation
  • FM Service Provider Landscape
  • Outsourced FM Market in UK: By Service and Sector
  • Top FM deals by sector
  • Contract Overview for soft FM in Public and Private Sector 
  • Digitisation in Cleaning
  • Evolution of client expectations
  • COVID-19 Opportunities
  • Advice for cleaning suppliers navigating Covid-19

About The Author

Baskar Sundaram
MANAGING DIRECTOR & GLOBAL HEAD OF STRATEGY

Baskar founded Baachu Rain in 2016 and directs the firm’s research strategy across all practice areas. He also leads the Facilities Management and Justice practice on an interim basis. Baskar has over fifteen years of experience in strategy consulting and research. He previously worked for Serco PLC. Baskar holds a MSc in Electrical Engineering from Imperial College London.

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