Hard FM Services Market – Overview, FM Market in UK, Outsourced FM Market by Type and Service, Impact & Opportunities due to COVID-19, Hard FM Deal Figures in Key Sectors, and Advice for FM Service Providers Navigating Covid-19

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Updated 3rd Jan 2022



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Executive Summary

Global hard services facility management market stood at $584.6 Bn in 2018 and is expected to grow at a CAGR of 4.2% between 2019 to 2026. Various hard FM players are opting for integrating services owing to digitisation process. In the UK, Hard FM accounted for 19% of outsourced public FM market and 17% of outsourced private FM market in 2019. Which sector for Hard FM services would witness highest number of outsourced deals over next four years? What is the average contract value and duration for outsourced Hard FM service by local Govt. and NHS?

The report largely focuses on impact of COVID-19 on Hard FM market. Offices are witnessing rapid deployment of remote work and digital access to services, thereby completely changing real estate landscape. What are key challenges in Hard FM market to revert to pre-Covid-19 service levels and volumes? How role of technology has enhanced in hard FM?

Key competitors in the market include Engie, Integral, Emcor and Vinci.

Key Highlights:

The report includes brief analysis of the impact of pandemic and how it could potentially lead to deferral of capital projects/asset renewals and reduction in variable works. Deferrals and reductions have direct impact on demand for Hard FM services. Reverting to pre-Covid-19 operating models would be challenging for businesses and providers. The report also delves in detail on the Outsourced FM Market in UK. Some of the key highlights of report are:

  • FM Service Provider Landscape
  • Outsourced FM Market in UK – Public and Private, 2019
  • Outsourced FM Market in UK: By Service Type
  • Outsourced FM Market in UK: By Sector
  • Top Market Sectors
  • Top Market Sectors: Deal Volume (next four years)
  • Hard FM Market – Key Sectors (Local Govt, NHS, Education, Energy & Utilities etc.)
  • Advice for FM service providers navigating Covid-19

Table of Contents:

  • Impact of COVID-19 pandemic on Hard FM services sector
  • FM Service Provider Landscape
  • Global Hard FM market
  • Outsourced FM Market in UK: By Service and Sector
  • Deal Volume over next four years: Split between Hard FM, Soft FM and Integrated FM
  • Hard FM deal figures in key sectors
  • Opportunities in COVID-19 environment
  • Advice for FM service providers navigating Covid-19

About The Author

Baskar Sundaram

Baskar founded Baachu Rain in 2016 and directs the firm’s research strategy across all practice areas. He also leads the Facilities Management and Justice practice on an interim basis. Baskar has over fifteen years of experience in strategy consulting and research. He previously worked for Serco PLC. Baskar holds a MSc in Electrical Engineering from Imperial College London.

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