It is important to think from the customers’ perspective. You can then identify what appeals to your clients and adapt your brand, products and services to suit their needs. Customer behaviour has been studied by men through the ages. Given below is a simplified process of understanding how customers make their decisions.
Understanding what differentiates a great leader from a good leader will help companies make the right choices for the top jobs. In defining “best-performing leaders”, priority is given to the clarity those leaders generate. The pace of the transformation they instigate successfully is another major factor. In other words, the “how” of their leadership, while …
The lifetime value of a customer is one of the most important factors in sustaining the long-term growth of your business. Customer loyalty is a strategic practice for businesses to attract and retain customers through great service and marketing tactics. Follow these steps to achieve this the smart way!